Privacy

Last updated 10 November 2026. Starter text: have it reviewed before you accept customers.

Who we are

Dunwell is operated by Monarch Code L.L.C., Enver Maloku 11, Prishtinë. Contact details are published at monarchcode.io.

Invoice details you enter

The details you type into the calculator are sent to our server to produce your figures and correspondence. They are processed in memory and are not written to a database or to our logs. Your list of open chases and your saved sender details are stored only in your own browser, and you can remove them by clearing site data.

AI tailoring

If you use the optional tailoring feature, the text of the email you are tailoring and the situation you describe are sent to our AI provider, Anthropic, to produce the rewrite. Do not include information you are not permitted to share.

Payments

Subscriptions are sold by Paddle.com, which acts as merchant of record: Paddle takes the payment, issues your invoice and handles sales tax. We never see your card details. Paddle shares with us your email address, subscription status and billing country so that we can provide the service.

Cookies

We set one cookie, dw_pro, after you subscribe. It records that this device has Pro access. We use no advertising or tracking cookies.

Your rights

You can ask for a copy or deletion of the personal data we hold about you, which is limited to your billing records, by contacting us.