Questions
Can I charge interest if my contract says nothing about late payment?
For business-to-business invoices in the UK and the EU, yes. The right is statutory and applies where the contract is silent. If your contract sets its own late-payment rate, that rate normally applies instead, so choose "Contract rate".
Does this work for invoices to consumers?
No. Statutory late-payment interest covers commercial debts between businesses, including sole traders and public bodies. For consumer debts use "Contract rate" or "No interest".
Will claiming interest sour the relationship?
The sequence starts friendly and mentions interest only at the third step, with an offer to waive it if the invoice is paid within a week. Most clients pay well before that. You decide which steps to send.
I'm in the US, Canada, or elsewhere. Can I use it?
Yes. Choose "Contract rate" and enter the rate from your contract or terms, per month or per year. Rules on maximum rates vary by state and country, so check yours.
Where does my invoice data go?
It is sent to our server to produce your figures and emails, and it is not saved there. Your tracker lives in your own browser. If you use the optional AI tailoring, the text of that one email is sent to our AI provider to be rewritten.
Is this legal advice?
No. Dunwell gives you accurate arithmetic and well-drafted correspondence based on published rates and legislation. For disputed debts, large sums, or before starting court proceedings, speak to a solicitor or lawyer.
How do I cancel Pro?
Use "Manage billing" in the pricing section. It takes two clicks, and you keep Pro until the end of the period you paid for.